E&K Support provides service after handover.For every installation we produce a tailor-made Support Plan, in which your needs are put first . With our professional staff, and use of industry-standard components, E&K Support is always cost-effective.
Advantages
- High availability from regular, preventative maintenance
- Long-term investment security through permanent product care
- Service configured to meet your needs
- Compliance with all local standards and laws
Service Scope
- On-site support
- Telephone Hotline
Training
- Controlling installation components
- Operator training
- Maintenance training
Maintenance
- Hardware maintenance
- Software maintenance
- Documentation maintenance
Warranty extensions
- Warranty for up to 36 months
- Warranty extension by the day or week
- Customer-specific warranty plans
- Standard calculations for rapid cost checks
